Privacy Policy

Nodo Agency ("Nodo," "we," "us," or "our") operates the website thenodoagency.com and provides web design, branding, and AI automation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

Personal information you provide

When you fill out our contact form, book a strategy call, or communicate with us by email or phone, we may collect:

• Full name
• Email address
• Phone number
• Company or business name
• Project details and requirements
• Any other information you choose to share

Information collected automatically

When you visit our website, our servers and third-party analytics tools may automatically collect:

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Referring URL and pages visited
• Date, time, and duration of your visit
• Device type (desktop, tablet, mobile)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project estimates
• Communicate with you about your project, deliverables, and timelines
• Schedule and conduct strategy calls
• Send invoices and process payments through secure third-party processors
• Improve our website, services, and user experience
• Monitor website performance and diagnose technical issues
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We use trusted third-party services to operate our business. These providers may process your data on our behalf under their own privacy policies:

• Vercel — Website hosting and deployment
• Supabase — Database and form submission storage
• Resend — Transactional email delivery
• Calendly — Appointment scheduling
• Google Analytics — Website traffic analysis (anonymized)
• Vapi — AI voice agent services (for AI automation clients)
• Instantly.ai — Outreach email delivery (for AI automation clients)

We do not share your personal data with any third party beyond what is necessary to deliver the services you have requested.

4. Cookies and Tracking Technologies

Our website uses essential cookies and limited analytics cookies to understand how visitors interact with our site. We do not use advertising, retargeting, or social media tracking cookies.

• Essential cookies — Required for the website to function properly (e.g., session management, security)
• Analytics cookies — Help us understand traffic patterns and improve our site (e.g., Google Analytics with IP anonymization enabled)

You can disable cookies through your browser settings at any time. Disabling essential cookies may affect website functionality.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and project-related communications are retained for the duration of our business relationship and up to 24 months after project completion. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website is served over HTTPS, and all form submissions are encrypted in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent at any time (where processing is based on consent)
• Request a portable copy of your data

To exercise any of these rights, please contact us at hello@thenodoagency.com. We will respond within 30 days.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

9. Links to Other Websites

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: